How and when can I pay my utility bill?

We offer a convenient drop box in the front of city hall or you may pay your utility bill at Libertyville Savings Bank at the Eldon Branch. You may pay cash or check.

The customers of the municipal water system shall be provided self-billing books and coupons, for purposes of paying monthly water bills. The customers shall read their water meter, on the first day of each month, complete the coupon and pay for water usage to the city clerk or an authorized collection agent for the city on or before the tenth day of the month. If any charge for the services of the system is not paid by the tenth day of the month in which it becomes due and payable, a delayed payment penalty of ten percent of the amount of the bill shall be added thereto and paid therewith. If any change for usage of the city municipal water system remains unpaid by the twentieth day of the month, the water supply for the customer or for the lot, parcel, land or premises affected may be shut off by the city and shall not be turned on except on payment in full of the delinquent charges.

Where the water supply to a customer has been discontinued for nonpayment of delinquent bills, a charge of twenty-five dollars ($25.00) will be made for the disconnection of water services. An additional charge of twenty-five dollars ($25.00) will be made for reconnection of water services, but the reconnection will not be made until after all delinquent bills and other charges, if any, owed by the customer to the municipality have been paid. A fee of forty dollars ($40.00) shall be charged for dishonored checks, and customers shall be placed on cash only payment after incurring three (3) dishonored checks. Once all delinquent bills and other charges, if any, have been paid, including charges for disconnection and reconnection of water services, the City shall be required to reconnect water services to the premises no sooner than the next business day.

How much is the deposit and When will I get my deposit back?

The deposit for utility service is $100.00. We do not return the deposit until you discontinue services. If the utility bill has a balance, the deposit will be applied to your final bill.

What part of water lines am I responsible for? What is a stop box? Who takes care of it?

The homeowner is responsible for the water lines coming into their home and the stop box; and is liable for repairing those issues {as they may corrode and break at any time}, the city is not responsible for any damage that may occur. A stop box is a valve used to turn on and off the water to your home by city employees only.

What’s in my water?

Click on the link to view the Water Quality Report.  The report may also be viewed at Eldon City Hall.

Water Quality Report 2014

Observed Holidays (Closed)

The City of Eldon observes the following holidays.  City Hall will be closed and regularly scheduled services will be suspended on the holidays.

New Years Eve

New Years Day

Good Friday

Memorial Day

Independence Day (July 4th)

Labor Day

Thanksgiving Day

Day after Thanksgiving

Christmas Eve

Christmas Day

Veteran’s Day

President’s Day

Martin Luther King Jr. Day